We are processing mailed fingerprint cards without delay. Online results are available within 24 hrs. of processing. Delivery carriers are experiencing delays due to COVID-19; mail results may be delayed. Call 866-361-9944, email info@accuratebiometrics.com, or use the chat feature on our web page.

New York Metro Area

Including New York City, Newark and Jersey City

Fingerprint Collection Locations

Fingerprint Collection Network kiosks are located at select UPS stores. You’ll be able to choose the most convenient location in the Onboarding Steps below.

New York Collection Network

Using a fingerprint collection kiosk is as simple as...

  1. Bring 2 valid forms of identification* including a valid government issued photo ID
  2. Scan the QR code sent to you by Accurate Biometrics at the kiosk
  3. Wait momentarily for identity verification
  4. A trained technician will assist you in capturing your fingerprints
  5. Fast results! “Real time” submission to the FBI for processing

Easy Onboarding Steps for your Electronic Departmental Order (eDO)

  1. Register Online - Find a convenient location and register online at our Departmental Order (eDO) Applicant Portal.

  2. Choose a Location – over 700 locations in our network.

  3. Fill in the online form with your personal information and choice of optional services if desired. Besides online results, you can request a hard copy of your results on secure watermarked paper, with either USPS mail delivery and 2-day Priority Service.Note: Few vendors provide the option of a hard copy of your results like we do. Only we include delivery tracking with all mailed responses.

  4. Payment – We tokenize and encrypt your credit card information for the most secure e-commerce experience. (We never see or store your credit number.)

  5. Receipt confirmation includes QR code. Bring this with you to the fingerprint location chosen above. Bring 2 valid forms of identification*, including one government issued photo ID.

  6. Scan the QR code to verify your enrollment information.

  7. Fingerprints are captured with assistance from a site technician.

  8. Fingerprints are submitted real time to the FBI for processing.

  9. Results notification is sent via email with instructions for pick up on your personal computer. Note: this is a one time digital download. To print results, you will need to log in from a computer.

  10. Same Day Results - often available before you arrive back home.

NOTE: It is the applicant’s responsibility to verify that the registration information is correct. We are not responsible for transactions completed with inaccurate personal information.

Please bring your receipt to complete the process by visiting one of our New York Metro Area Collection Network sites for fingerprinting.

NOTE: Refunds will not be granted after an applicant has been fingerprinted.

What is an eDO?

An eDO is a Departmental Order 556-73 process that allows the applicant to collect their results electronically (online). The Departmental Order 566-73 allows an individual to request their criminal history record (“rap sheet”) — or prove that a criminal record history does not exist. A departmental order may also facilitate the expungement process.

The Criminal History Report (CHRI), is one component of an FBI Identity History Summary (IdHS) check. The report contains information submitted to the FBI related to arrests, and in some cases, may also contain other information such as federal employment, naturalization or military service.

*What are valid forms of identification for an FBI background check?

A current government-issued ID such as a state driver’s license or ID card, or a U.S. Passport are commonly used as a primary ID. Examples of acceptable secondary IDs are a government issued birth or marriage certificate, a Social Security card, a current school ID with photograph, a Certificate of Citizenship (N-560) or a Certificate of Naturalization (N-550). For more examples, please visit our FAQ page here.


Accurate Biometrics is a trusted live scan fingerprint provider with nearly 20 years of experience. Let us help you navigate the background check process. Call our Customer Support team at 866-361-9944 if you have any questions, or email us at info@accuratebiometrics.com.