FAQS: ILLINOIS STATE AND FBI FINGERPRINT BACKGROUND CHECKS

No, None of our Accurate Biometrics Illinois locations require an appointment. Please click here to find the location closest to you. You can come into any of our Illinois locations during the scheduled hours.
No. Each time you are fingerprinted, your results are sent to the requesting agency/employer. Your records are maintained by that agency and your criminal background will be updated in accordance with the state law. Each employer/agency that requires fingerprinting maintains their own database with the Illinois State Police and a new set of fingerprints is required by state law every time a criminal background check is requested.
There are two types of Illinois fingerprint-based checks UCIA and Access and Review. A UCIA check returns IL conviction information. It can be requested by an individual as a self-check. It can also be requested by an employer, such as a small business owner, or an individual hiring an independent service provider such as a nanny. Click here for a UCIA fingerprint check. (Link to UCIA page.) An Illinois Access and Review check returns all IL criminal data including open arrests with or without disposition information, including juvenile records. It can only be requested by the individual. Individuals request it in order to check that their Illinois record information is correct, or as a first step to applying for record expungement or sealing. Click here for an Access and Review check. (Link to Access and Review page.) An FBI Self Background Check (Departmental Order 556/73 also called an Identity History Summary Check ) is a federal check containing criminal record information from States and other agencies reporting to the FBI. A Departmental Order allows individuals to check their criminal record history on a nationwide level. It is used by individuals who want to check their record for accuracy. It may also be required for legal reasons, such as adoption, or by individuals wanting to live, work, study or teach abroad. Click here for an FBI Personal / Self Check. (Link to Illinois Personal DO page.)

Yes. Federal Departmental Order DO 556-73 allows that any individual may request a Copy of a Record (or proof that a record does not exist). Only you can request a copy of your own Identification Record. Accurate Biometrics was the first channeling agency in the country to be approved for this service on July 21, 2011.

Individuals typically make this request for personal review, to challenge the information on record, to satisfy a requirement for adopting a child in the U.S. or internationally, or to satisfy a requirement to live, work or travel in a foreign country (i.e., police certificate, letter of good conduct, criminal history background, etc.).

To obtain your individual FBI response, you can visit any one of our fingerprint locations in Illinois or mail a completed FBI form 258 fingerprint card along with a completed fingerprint authorization form. Click the following link for instructions on how to obtain your FBI criminal history response. Link To FBI Criminal History Report

No. Each time you are fingerprinted, your results are sent to the requesting agency/ employer. Your records are maintained by that agency and your criminal background will be updated in accordance with the state law. Each employer/agency that requires fingerprinting maintains their own database with the Illinois State Police and a new set of fingerprints is required by state law every time a criminal background check is requested.
Your fingerprints will be processed by the Illinois State Police, who then sends them on to the FBI for further processing on the federal level. Your results from the Illinois State Police and FBI will be released independently to the requesting agency by the Illinois State Police. If the requesting agency does not receive complete results from both the Illinois State Police and FBI, you should contact the Illinois State Police Customer Service Department at 815-740-5160 with your TCN number from your receipt. They will be able to provide you with details regarding when and where your results were sent.
The cost of your fingerprints depends on the purpose of the fingerprint and/or the billing arrangement of your requesting agency. Please visit the Illinois Services homepage and click on the link to your fingerprinting purpose, or contact our Customer Service support team: call 866-361-9944, email info@accuratebiometrics.com or use our website chat feature.
We accept all major credit cards, money orders, cashier’s checks, company/agency checks and pre-approved billing terms. We DO NOT accept cash or personal checks.
Live scan is an inkless, electronic means of capturing fingerprints in a digitized format and then transmitting them to a state repository (here, the Illinois State Police) or to the FBI for a fingerprint-based background check. Individual and Authorized Recipients are able to receive and review the resultant identity-based criminal history record report. For more on Live Scan visit
  1. Drink lots of water starting the day prior to your fingerprinting. (Note: both caffeine and alcohol can dehydrate you.)

  2. Apply oil-free moisturizing lotion (such as an aloe-based lotion) to your hands a couple of times the day before and again the morning of your fingerprinting visit. (Limit excessive hand washing with hot water and harsh soaps.)

  3. Keep your hands out of water for long periods – dishwashing, swimming (especially salt water), long baths, etc. – prior to fingerprinting.

  4. Cool your hands before coming in for your fingerprinting visit. (For example, on hot humid days, try bringing and holding a can of cold soda.)

  5. If your hands tend to be sweaty, bring a paper towel along to help absorb excess moisture.

You can review the complete FBI Guide to Identity Verification here.

Primary Accepted Forms of Photo Identification:
  • State-issued driver’s license*
  • U.S. Passport or U.S. Passport Card
  • Federal Government Personal Identity Verification Card (PIV)
  • Uniformed Services Identification Card
  • Department of Defense Common Access Card
  • Foreign Passport with Appropriate Immigration Document(s)
  • USCIS - Permanent Resident Card (I-551)
  • USCIS - Employment Authorization Card (I-766)
  • Federal, state, or local government agency ID card with photograph
  • U.S. Coast Guard Merchant Mariner Card
  • Canadian driver’s license

For those applicants without a driver’s license, a state identification card may be presented if the state’s identification card standards are the same as for the driver’s license.

Secondary Accepted Forms of Identity (2 are required):
In the absence of a primary identification, applicants may provide at least 2 secondary identification documents including:
  • State Government Issued Certificate of Birth
  • U.S. Tribal or Bureau of Indian Affairs Identification Card
  • Native American tribal document
  • Social Security Card
  • Court Order for Name Change/Gender Change/Adoption/Divorce
  • Marriage Certificate (Government Certificate Issued)
  • U.S. Government Issued Consular Report of Birth Abroad
  • Draft record
  • School ID with photograph
  • Certificate of Citizenship (N-560)
  • Replacement Certificate of Citizenship (N-561)
  • Certificate of Naturalization (N-550)
  • Replacement Certificate of Naturalization (N-570)

When validating the authenticity of secondary identification documents and forms, the data and information may be supported by at least two of the following current documents:
  • Utility Bill (Address)
  • Jurisdictional Voter Registration Card
  • Vehicle Registration Card/Title
  • Paycheck Stub with Name/Address*
  • Jurisdictional Public Assistance Card
  • Spouse/Parent Affidavit

There are two options for Illinois, UCIA or Access and Review. You can obtain a copy of your criminal conviction background record on file with the Illinois State Police by submitting a UCIA (Uniform Conviction Information Act) background check. Pursuant to the Uniform Conviction Information Act of 1991, all individuals are permitted to request their conviction criminal background on file with the State of Illinois. An Access and Review background check report can only be requested by the applicant (not a third party). It is similar to the UCIA check, but returns more complete information. In addition to Illinois conviction information, it returns all criminal data including open arrests, with and without disposition information.
Accurate Biometrics accepts primary identification from the Illinois Administrative Code (see below.) You must bring a valid (unexpired) photo State Driver’s License, or State ID Card (if the state’s identification card standards are the same as for a driver’s license) with you to get fingerprinted for Illinois employment or licensing. The following is the excepted from the current Illinois State Law (found in the Administrative Rules) referencing the identity requirements of an applicant to be fingerprinted in by an Illinois Live Scan vendor:

The fingerprint vendor shall require each individual seeking to be fingerprinted to present a Primary, Secondary or Requesting Agency authorized form of identification in order to be fingerprinted by the fingerprint vendor. The work order shall describe the form of identification presented by the individual seeking to be fingerprinted.

A) Primary Identification − The work order shall include the name, address, date of birth, aliases, telephone number and driver's license number or Secretary of State issued State identification number from a valid driver's license or Secretary of State issued State identification card of the person requesting to be fingerprinted, the signature of that person, and the Transaction Control Number (TCN) for that fingerprint request.

B) Secondary Identification – The work order shall include all of the information set forth in subsection (c)(2)(A). In the absence of a driver's license or State identification number, the work order shall contain verification that the individual seeking to be fingerprinted provided at least 2 forms of identity verification described within the Identity Verification Program Guide (2014) developed and available from the National Crime Prevention and Privacy Compact Council at the Federal Bureau of Investigation's website , no later amendments or editions apply. A copy of the documentation used to establish identity verification shall be attached as part of the work order.

C) Requesting Agency Authorized Identification – The work order shall include all of the information set forth in subsection (c)(2)(A). If the individual is unable to provide a driver's license, Secretary of State issued State identification or any identity verification set forth in subsection (c)(2)(B), the agency requesting the individual to be fingerprinted must authorize an alternative form of identification to be used to verify the identity of the individual seeking to be fingerprinted. The work order must contain documentation confirming that the requesting agency authorized the use of an alternative form of identification in the absence of a Primary or Secondary form of identity verification. A copy of the requesting agency authorized identity verification documentation shall be attached as part of the work order;

For the complete Illinois Administrative Code Section 68, Subpart: General, Section 1240.535 Recordkeeping Requirements, click here.

For all Illinois Fee App and UCIA, Access Review submissions, Accurate Biometrics does not receive the ISP/FBI response. You must contact your agency or employer directly. Some helpful contact numbers are:

  • Illinois Department of Financial and Professional Regulation (IDFPR): 217-782-8556 800-560-6420 (Loan originators, Nurses, Massage Therapists, Security Guards, etc.)
  • Chicago Department of Business Affairs and Consumer Protection: 312.744.6060 (Chicago Cab drivers, Limousine Drivers, Chauffeurs License)
  • Illinois Department of Public Health (IDPH) Health Care Registry: 217-785-5133 844-789-3676
Contact Accurate Biometrics at 866-361-9944 to confirm a successful transmission to the Illinois State Police (ISP). Accurate Biometrics will provide you with the date and time that the record was successfully received by the ISP. With this information, you must contact the ISP Bureau of Identification and let Customer Service know the TCN (Transaction Control Number from your receipt), date and time of receipt by ISP. The ISP prefers an email contact at isp.boi.customer.support@illinois.gov; to contact the ISP by phone call 815-740-5160, then select option #2.
It is very important that you notify Accurate Biometrics within 15 days if your agency did not receive your response. The ISP will only regenerate a UCIA response within 30 days of a print date and a Fee App within 90 days of print date. After these time frames, neither Accurate Biometrics nor the Illinois State Police are responsible for fingerprint response dissemination.
You must contact the Illinois State Police (ISP). The ISP prefers an email contact at isp.boi.customer.support@illinois.gov; to contact the ISP by phone call 815-740-5160 then select option #2. You will be asked to provide the date of fingerprinting and your TCN number (Transaction Control Number from your receipt) to check the progress of your background check response. Please retain a copy of your fingerprint receipt for your records.
You should contact the Illinois State Police (ISP). The ISP prefers an email contact at isp.boi.customer.support@illinois.gov; to contact the ISP by phone call 815-740-5160 then select option #2. They will inform you of the “Access and Review Record” procedure that outlines the steps you will need to follow to challenge your criminal record. Accurate Biometrics offers fingerprinting for Illinois Access and Review, find more information here.
You should contact the “Illinois Office of the State Appellate Defender” at 866-787-1776 to request a packet regarding expungement or sealing of criminal records for qualifying individuals. The website is for further information. Accurate Biometrics offers information and resources on applying for expungement in Illinois, find more information on how to get started here.

Yes. An FBI Departmental Order (556-73)/Identity History Summary check allows that any US Citizen or Permanent Resident may request a copy of their record (or be able to show proof that a record does not exist). Only you can request a copy of your own FBI criminal record. Individuals typically make this request for personal review, to challenge the information on record, to satisfy a requirement for adopting a child in the U.S. or internationally, or to satisfy a requirement to live, work or travel in a foreign country (i.e., police certificate, letter of good conduct, criminal history background, etc.). To request an FBI Departmental Order, or self check, you can visit any one of our fingerprint locations in Illinois or mail completed FBI FD-258 fingerprint cards along with a completed fingerprint authorization form. Click here to learn how to apply by mail.
You can review the FBI Compact Council: Identity Verification Program Guide here.
Primary Accepted Forms of Photo Identification:
  • State-issued driver’s license*
  • U.S. Passport or U.S. Passport Card
  • Federal Government Personal Identity Verification Card (PIV)
  • Uniformed Services Identification Card
  • Department of Defense Common Access Card
  • Foreign Passport with Appropriate Immigration Document(s)
  • USCIS - Permanent Resident Card (I-551)
  • USCIS - Employment Authorization Card (I-766)
  • Federal, state, or local government agency ID card with photograph
  • U.S. Coast Guard Merchant Mariner Card
  • Canadian driver’s license

For those applicants without a driver’s license, a state identification card may be presented if the state’s identification card standards are the same as for the driver’s license.

Secondary Accepted Forms of Identity (2 are required):

In the absence of a primary identification, applicants may provide at least 2 secondary identification documents including:

  • State Government Issued Certificate of Birth
  • U.S. Tribal or Bureau of Indian Affairs Identification Card
  • Native American tribal document
  • Social Security Card
  • Court Order for Name Change/Gender Change/Adoption/Divorce
  • Marriage Certificate (Government Certificate Issued)
  • U.S. Government Issued Consular Report of Birth Abroad
  • Draft record
  • School ID with photograph
  • Certificate of Citizenship (N-560)
  • Replacement Certificate of Citizenship (N-561)
  • Certificate of Naturalization (N-550)
  • Replacement Certificate of Naturalization (N-570)

When validating the authenticity of secondary identification documents and forms, the data and information may be supported by at least two of the following current documents:

  • Utility Bill (Address)
  • Jurisdictional Voter Registration Card
  • Vehicle Registration Card/Title
  • Paycheck Stub with Name/Address*
  • Jurisdictional Public Assistance Card
  • Spouse/Parent Affidavit

Yes. you can walk into any of our Accurate Biometrics Illinois locations and submit your fingerprints for any FINRA licensed-broker dealer across the United States. Click here for more information.

Yes! You can walk into any Illinois Accurate Biometrics location and get fingerprinting for most Florida ORI numbers (purpose codes). Click here for a list of Florida ORI numbers.
Yes. You can get fingerprinting in Illinois to get endorsed to work as a nurse in Florida. A Florida employer may require you to be fingerprinted during the hiring process to satisfy their requirements. For more on Florida nursing endorsement, click here.

Fingerprints are processed on average between 24-48 hours (State and FBI response times) after they are received by the Illinois State Police. If the Illinois State Police cannot make an immediate determination of the background check, they will send a notification to the requesting agency that the results are “in process”. For an “in process” response, it means further processing is required to determine if conviction data is available. Processing time is approximately 30 days. Most responses are sent within 48 hours after being received by the Illinois State Police. UCIA requests require that the Illinois State Police mail the results to the Requestor listed by the applicant which may take 5-10 business days. IDPH requests are emailed to the requesting facility’s PRA email address and also updated on the IDPH web portal.
  • ISP can regenerate a UCIA response for 30 days from time of receipt by ISP.
  • ISP can regenerate a Fee App response for 90 days from time of receipt by ISP.

To contact the Illinois State Police (ISP) directly to follow up on your results, their office number is 815-740-5160, ext. 2. You will need your TCN number from your fingerprinting receipt.

The results are sent directly to the agency that is requesting the fingerprinting. The results are not sent to the individual being fingerprinted (unless the individual is the one requesting a UCIA fingerprint for themselves or submits an individual fingerprint card request to the FBI pursuant to Departmental Order DO 556-73). You may request a copy of your FBI criminal history record from the requesting agency, employer or licensing agency. Accurate Biometrics does not receive responses from the fingerprint background checks for any submissions sent to the ISP for processing. Accurate Biometrics does receive the responses for submissions sent directly to the FBI (Channeling and Departmental Order) and will disseminate the response to the individual or authorized agency.
You can obtain a copy of your criminal conviction background on file with the Illinois State Police by submitting a UCIA (Uniform Conviction Information Act) background check. Pursuant to the Uniform Conviction Information Act of 1991, all individuals are permitted to request their conviction criminal background on file with the State of Illinois. The FBI requires agencies who obtain FBI criminal history records pursuant to a fingerprint submission to make the criminal history available to the applicant upon request.
For all Illinois Fee App and UCIA submissions, Accurate Biometrics does not receive the ISP/FBI response. You must contact your agency or employer directly. Some helpful contact numbers are:
  • Department of Professional Regulations- 217-782-8556 (Loan originators, Nurses, Massage Therapists, Security Guards, etc.)
  • Department of Consumer Services- 217-746-4444 (Chicago Cab drivers, Limousine Drivers, Chauffeurs License)
  • Department of Children and Family Services- 312-808-5000 (Adoption, Foster Care, Day Care Licenses)
  • Illinois Department of Public Health (IDPH): 217-785-5133
  • For Departmental Order 556-73 (Individual FBI response): Contact Accurate Biometrics 866-361-9944

Contact Accurate Biometrics at 866-361-9944 to confirm a successful transmission to the Illinois State Police. Accurate Biometrics will provide you with the date and time that the record was successfully received by the ISP. With this information, you must contact the Illinois State Police Bureau of Identification and let Customer Service know the TCN, date and time of receipt by ISP via phone 815-740-5160 or E-mail: boi_customer_support@isp.state.il.us

It is very important that you notify Accurate Biometrics within 15 days if your agency did not receive your response. The Illinois State Police will only regenerate a UCIA response within 30 days of a print date and a Fee App within 90 days of print date. After these time frames, neither Accurate Biometrics nor the Illinois State Police are responsible for fingerprint response dissemination.

No. Fingerprint responses must be mailed, faxed or emailed to the requesting agency depending on how the results were originally contracted with the Illinois State Police. The Illinois State Police will not give out any background check information over the phone.
You must call the Illinois State Police Customer Service Line at 815-740-5160, option 2. You will be asked to provide the date of fingerprinting and your TCN number (the number on your receipt that references your fingerprint transaction) to check the progress of your background check response.
  • Missing or incorrect data. When this occurs the data is corrected and the record is resubmitted to ISP. This does not require action by the applicant.
  • Poor quality due to age of the applicant, previous work history (bricklayer, gardener, etc). When a print record is rejected due to poor quality, the applicant must be reprinted in an attempt to obtain fingerprint images of a higher quality.
  • Missing, deformed or bandaged fingers.
You should contact the Illinois State Police Customer Service department at 815-740-5160. They will inform you of the “Access and Review Record” procedure that outlines the steps you will need to follow to challenge your criminal record.
You should contact the “Illinois Office of the State Appellate Defender” at 866-431-4907 to request a packet regarding expungement or sealing of criminal records for qualifying individuals. The website is https://www2.illinois.gov/osad/Pages/default.aspx for further information.

Your fingerprints will be processed by the Illinois State Police (ISP), who then sends them on to the FBI for further processing on the national level. Processing time averages between 24-48 hours (State and FBI response times) after they are received by the ISP. Your results from the ISP and FBI will be released independently to the requesting agency by the ISP. If the requesting agency does not receive complete results from both the ISP and the FBI, you will need to contact the ISP.

If the ISP cannot make an immediate determination of the background check, they will send a notification to the Requesting Agency that the results are “in process”. For an “in process” response, it means further processing is required to determine if conviction data is available. Processing time is approximately 30 days. Most responses are sent within 48 hours after being received by the ISP.

UCIA requests require that the ISP mail the results to the Requestor listed by the applicant which may take 5-10 business days. (Note: Some UCIA responses are sent to CHIRP (online web portal) when an agency has an account that uses their ORI.)

IDPH requests are sent directly to IDPH by the ISP and also updated on the Healthcare Worker Registry; the PRA of the Requesting Agency (the main contact between your agency and the IDPH) will get an email notification once the background check is completed. (Email notifications are supposed to be sent but are not always actually sent. Your agency may need to check the HCW registry account to see the status.)

Please note the window of time that the ISP can regenerate/resend a notification.
  • ISP can regenerate a UCIA response for 30 days from time of receipt by ISP.
  • ISP can regenerate a Fee App response for 90 days from time of receipt by ISP.

To follow up on your results directly, please contact the ISP. The ISP prefers an email request at isp.boi.customer.support@illinois.gov ; to contact the ISP by phone call 815-740-5160 then select option #2. You will need to provide your Transaction Control Number (TCN) from your fingerprinting receipt.

The results for employment or licensing, etc., are sent directly to the Requesting Agency that is requesting the fingerprinting. The results are not sent to the individual being fingerprinted – unless the individual is the one requesting a UCIA fingerprint for themselves or submits an individual fingerprint card request to the FBI pursuant to Departmental Order (556-73). You may request a copy of your complete State and FBI criminal history record from the requesting agency, employer or licensing agency.

Accurate Biometrics DOES NOT receive responses from the fingerprint background checks for any submissions sent to the ISP for processing.

Accurate Biometrics does not offer Apostille service. Call our Customer Service number at 866-361-9944 for more information.