;
Yes. Federal Departmental Order DO 556-73 allows that any individual may request a Copy of a Record (or proof that a record does not exist). Only you can request a copy of your own Identification Record. Accurate Biometrics was the first channeling agency in the country to be approved for this service on July 21, 2011.
Individuals typically make this request for personal review, to challenge the information on record, to satisfy a requirement for adopting a child in the U.S. or internationally, or to satisfy a requirement to live, work or travel in a foreign country (i.e., police certificate, letter of good conduct, criminal history background, etc.).
To obtain your individual FBI response, you can visit any one of our fingerprint locations in Illinois or mail a completed FBI form 258 fingerprint card along with a completed fingerprint authorization form. Click the following link for instructions on how to obtain your FBI criminal history response. Link To FBI Criminal History Report
You can review the complete FBI Guide to Identity Verification here.
Primary Accepted Forms of Photo Identification:The fingerprint vendor shall require each individual seeking to be fingerprinted to present a Primary, Secondary or Requesting Agency authorized form of identification in order to be fingerprinted by the fingerprint vendor. The work order shall describe the form of identification presented by the individual seeking to be fingerprinted.
A) Primary Identification − The work order shall include the name, address, date of birth, aliases, telephone number and driver's license number or Secretary of State issued State identification number from a valid driver's license or Secretary of State issued State identification card of the person requesting to be fingerprinted, the signature of that person, and the Transaction Control Number (TCN) for that fingerprint request.
B) Secondary Identification – The work order shall include all of the information set forth in subsection (c)(2)(A). In the absence of a driver's license or State identification number, the work order shall contain verification that the individual seeking to be fingerprinted provided at least 2 forms of identity verification described within the Identity Verification Program Guide (2014) developed and available from the National Crime Prevention and Privacy Compact Council at the Federal Bureau of Investigation's website , no later amendments or editions apply. A copy of the documentation used to establish identity verification shall be attached as part of the work order.
C) Requesting Agency Authorized Identification – The work order shall include all of the information set forth in subsection (c)(2)(A). If the individual is unable to provide a driver's license, Secretary of State issued State identification or any identity verification set forth in subsection (c)(2)(B), the agency requesting the individual to be fingerprinted must authorize an alternative form of identification to be used to verify the identity of the individual seeking to be fingerprinted. The work order must contain documentation confirming that the requesting agency authorized the use of an alternative form of identification in the absence of a Primary or Secondary form of identity verification. A copy of the requesting agency authorized identity verification documentation shall be attached as part of the work order;
For the complete Illinois Administrative Code Section 68, Subpart: General, Section 1240.535 Recordkeeping Requirements, click here.
For all Illinois Fee App and UCIA, Access Review submissions, Accurate Biometrics does not receive the ISP/FBI response. You must contact your agency or employer directly. Some helpful contact numbers are:
For those applicants without a driver’s license, a state identification card may be presented if the state’s identification card standards are the same as for the driver’s license.
Secondary Accepted Forms of Identity (2 are required):In the absence of a primary identification, applicants may provide at least 2 secondary identification documents including:
When validating the authenticity of secondary identification documents and forms, the data and information may be supported by at least two of the following current documents:
To contact the Illinois State Police (ISP) directly to follow up on your results, their office number is 815-740-5160, ext. 2. You will need your TCN number from your fingerprinting receipt.
Contact Accurate Biometrics at 866-361-9944 to confirm a successful transmission to the Illinois State Police. Accurate Biometrics will provide you with the date and time that the record was successfully received by the ISP. With this information, you must contact the Illinois State Police Bureau of Identification and let Customer Service know the TCN, date and time of receipt by ISP via phone 815-740-5160 or E-mail: boi_customer_support@isp.state.il.us
It is very important that you notify Accurate Biometrics within 15 days if your agency did not receive your response. The Illinois State Police will only regenerate a UCIA response within 30 days of a print date and a Fee App within 90 days of print date. After these time frames, neither Accurate Biometrics nor the Illinois State Police are responsible for fingerprint response dissemination.
Your fingerprints will be processed by the Illinois State Police (ISP), who then sends them on to the FBI for further processing on the national level. Processing time averages between 24-48 hours (State and FBI response times) after they are received by the ISP. Your results from the ISP and FBI will be released independently to the requesting agency by the ISP. If the requesting agency does not receive complete results from both the ISP and the FBI, you will need to contact the ISP.
If the ISP cannot make an immediate determination of the background check, they will send a notification to the Requesting Agency that the results are “in process”. For an “in process” response, it means further processing is required to determine if conviction data is available. Processing time is approximately 30 days. Most responses are sent within 48 hours after being received by the ISP.
UCIA requests require that the ISP mail the results to the Requestor listed by the applicant which may take 5-10 business days. (Note: Some UCIA responses are sent to CHIRP (online web portal) when an agency has an account that uses their ORI.)
IDPH requests are sent directly to IDPH by the ISP and also updated on the Healthcare Worker Registry; the PRA of the Requesting Agency (the main contact between your agency and the IDPH) will get an email notification once the background check is completed. (Email notifications are supposed to be sent but are not always actually sent. Your agency may need to check the HCW registry account to see the status.)
Please note the window of time that the ISP can regenerate/resend a notification.To follow up on your results directly, please contact the ISP. The ISP prefers an email request at isp.boi.customer.support@illinois.gov ; to contact the ISP by phone call 815-740-5160 then select option #2. You will need to provide your Transaction Control Number (TCN) from your fingerprinting receipt.
The results for employment or licensing, etc., are sent directly to the Requesting Agency that is requesting the fingerprinting. The results are not sent to the individual being fingerprinted – unless the individual is the one requesting a UCIA fingerprint for themselves or submits an individual fingerprint card request to the FBI pursuant to Departmental Order (556-73). You may request a copy of your complete State and FBI criminal history record from the requesting agency, employer or licensing agency.
Accurate Biometrics DOES NOT receive responses from the fingerprint background checks for any submissions sent to the ISP for processing.