IDPH Instructions

Applicants will need to follow these simple instructions

1. Obtain a valid Live Scan Request Form from the facility/agency that has asked you to be fingerprinted.
   This form must be completed by the facility through the Health Care Registry. Please review that your Name, Social Security Number and Birth Date are correct on the form. We are not able to correct personal data on the form at the fingerprint of fingerprinting.
2. Find the closest Accurate Biometrics fingerprint location and its hours of operation by clicking here. Walk-ins welcome. No appointments necessary at any of our sites!
3. Bring a valid government–issued photo ID to an Accurate Biometrics Fingerprint location. (Driver’s license, state ID, passport etc) and approved form of payment* if required.
4. Accurate Biometrics will capture your fingerprints and transmit the fingerprint record by the next day to the Illinois state Police. A fingerprint services receipt noting the required Transaction Control Number (TCN) will be provided to the applicant at the completion of the fingerprint capture process.
5. The Illinois state Police will process the fingerprint record and report the results directly to the Illinois Department of Public Health. The IDPH will provide the results to the facility that required you to be fingerprinted and also update the IDPH Health Care Worker Registry.
6. Be sure to retain the fingerprint receipt you receive from the fingerprint technician. It will contain the Transaction Control Number (TCN) that may be needed when you are completing your licensing application with IDPH.

*Price: The walk-in client fee is $45, due at the time of fingerprinting. For applicants, the fee is determined by an agreement with your requesting agency. We require a payment at the time of fingerprinting, unless the agency is set up to be billed. We accept credit/debit cards, company checks and money orders. We do not accept cash or personal checks.

To get your Health Care Agency or Organization set up for the fingerprint background check process:

Health Care Agency/Organization fingerprint background check requirements

1. Your facility/agency must first register with IDPH before sending applicants for fingerprinting. Go to http://portalhome.dph.illinois.gov and obtain a facility ID.
2. If you are interested in learning more about setting up an account for IDPH fingerprinting, please contact the Account Management Team at 773-685-5832 or email [email protected]
3. Employers must enter all new applicants into the IDPH database prior to being fingerprinted. First, the employer must print off the Disclosure and Authorization form and have the applicant sign and return. The employer can then enter the information from the Disclosure and Authorization form into the IDPH database under the Applicants tab.
4. Once the applicant’s demographic information has been entered and the IDPH data entry process completed, the employer will be able to print the Live Scan Request Form. This form is uniquely generated after each applicant registration in the Health Care Worker Registry and is necessary for fingerprinting. The applicant will need to bring this form as well as a valid, government issued I.D. to any of our locations to be fingerprinted. Once the applicant has been fingerprinted, they are given the bottom portion of the Live Scan Request Form as well as an Accurate Biometrics receipt.
   
   Note: It is important that the applicant information on the form is correct. Accurate Biometrics cannot make changes to the form.
5. Results usually take 48 hours to be received by IDPH. Results will NOT be returned to the applicant. The Illinois state Police will update IDPH with the fingerprint results by sending an email (to whatever email address is registered with IDPH as the PRA) as well as updating the applicant profile on http://portalhome.dph.illinois.gov/.

To contact an IDPH specialist, contact our Account Management Team at 773-685-5832 or email to [email protected]

Currently accepted forms of payment

• All Major Credit Cards and Debit Cards
• Money Order
• Cashier’s Check
• Company/Agency Check
• Pre-approved Billing Terms