Our Normal, IL location will be closed today Tuesday, January 26th due to weather. We apologize for this inconvenience.

Coronavirus Updates

  • Nov 2020
  • Dear Valued Customer,

    These uncertain times have affected all of us in every aspect of our lives, and we at Accurate Biometrics, as an essential service provider, have quickly adjusted and improved our business practices. We are fully compliant with CDC recommendations for personal protection, social distancing, sanitization, and personal contact during our fingerprint collection process to ensure the safety and well-being of our customers and our employees.

    Please help us support our ProtectTouch pledge at our fingerprinting locations. The personal health and safety of our employees and applicants is our main concern.

    • Mandatory mask wearing by all applicants

    • To limit the wait time at our locations, we ask that all fingerprint forms are completed and signed prior to arriving at an Accurate Biometrics site

    • Maximum occupancy limits in effect at our locations

    • We may ask overflow applicants to wait in their cars for their turn

    • Check our real-time schedule for the latest hours and locations

    • Please call us toll-free at 866-361-9944 with questions

    Throughout this crisis, we have worked hard to ensure our fingerprint locations remain open and provide safe, continuous and convenient service to our customers.

    We wish all our clients and their families a happy and safe holiday season.

    Sincerely yours,
    Ray Palys
    President

  • July 2020
  • A COVID-19 Update from the President of Accurate Biometrics

    To Our Valued Customers:

    On behalf of the Accurate Biometrics team, I want to thank you for trusting us with your fingerprint-based background check needs.

    During this Covid-19 pandemic, the #1 priority of Accurate Biometrics has been, and continues to be, the well-being and health of our employees and customers. We have taken extraordinary safety measures to accomplish this priority. Our ProtectTouch pledge guides our efforts to ensure sanitization, personal protective equipment, and social distancing are maintained to the highest standards.

    We continue to closely monitor the progress of this virus and follow the advice and recommendation of the CDC. Our organization is taking appropriate measures to comply and adapt as necessary.

    We request of all customers to please wear a mask before entering our office and abide by all social distancing requirements and postings.

    Our team is committed to providing a safe and clean environment for our customers. We increased our cleaning frequency, modified our fingerprint capture process, and made other operational and technical changes to further reduce the risks of coronavirus transmission. All our locations remain open for fingerprint collection and our home office customer service and administrative capabilities remain at 100%.

    For educational customers requiring licensing, we will offer alternative solutions for onsite visits. Scheduling of nursing home onsite visits are subject to their policies and guidelines for the coronavirus.

    We are advising applicants that if they are symptomatic with any signs of the flu, to please return for fingerprinting after they are fully recovered.

    For the most up-to-date information on the COVID-19 outbreak, please refer to Centers for Disease Control and Prevention and/or your local county public health agencies; those residing in Chicago area can look to IL Dept of Public Health and Cook County Dept of Public Health for additional local information.

    At the center of our company’s purpose is a commitment to protect our communities, and it’s something we take to heart in good times and bad. Therefore, we have worked hard to keep our office locations open so we can be there to provide uninterrupted service.

    Thank you for your support and loyalty. We will continue to monitor the progress of the coronavirus and keep you updated throughout this dynamic situation. We hope you and your loved ones remain safe and healthy.

    Best Regards,
    Ray Palys
    President

  • 5/18/20
  • ProtectTouch, our Pledge to the safety of our applicants


    Our care for the community extends to every applicant that walks through the door of an Accurate Biometrics location. That’s why we maintain the strictest standards for cleanliness, personal contact, and personal hygiene. This standard is integral to who we are, so we created our ProtectTouch Pledge. Find the Pledge that affirms our commitment to the safety of our applicants here.

  • May 2020
  • Illinois State – Accurate Biometrics has been recognized as an Essential Service Provider by the Office of the Governor JB Pritzker.

    Accurate Biometrics is dedicated to serving our health and childcare communities, first responders and vital state agencies during this challenging time. As a recognized essential service provider, we are exempt from the Shelter-in-Place order from the Office of the Governor JB Pritzker. Our company has been following stringent requirements for sanitizing our locations as well as social distancing for applicant processing. Our technicians are wearing masks and gloves, and disinfecting equipment before and after each applicant. If you have a cough, fever or other suspected COVID-19 symptoms, we kindly request that you postpone your visit until 2 weeks after symptoms are gone.

  • April 2020
  • Illinois State – State, County, Municipal agencies including Law Enforcement, Healthcare, Education and Social Service Agencies:

    Accurate Biometrics has been responding to critical demand of all who are in emergency need of fingerprint services to meet fingerprint requirements for placement and hiring. Please contact us to support your emergency fingerprint needs. Our company has been following stringent requirements for sanitizing our locations as well as social distancing for applicant processing. We can provide onsite mobile fingerprint services to support your critical staffing needs. For the last 20 years, Accurate Biometrics has supported state, municipal, federal and corporate fingerprint service and solution with the highest integrity of privacy and security for its clients.