Coronavirus Update

We are open for business.

Our online schedule of locations and hours is updated with any changes real time.

For a link to our real time schedule, click here.

The safety and well-being of our customers is our greatest concern. The following message is from Accurate Biometrics’ President Ray Palys on the coronavirus:

To Our Valued Customers:

On behalf of the Accurate Biometrics team, I want to thank you for trusting us with your fingerprint-based background check needs.

Accurate Biometrics takes the recent rise in U.S. cases of the coronavirus (otherwise known as COVID-19) and its related implications very seriously. As such, we want to ensure the well-being of our employees and customers.

We are closely monitoring the progress of this virus and following the advice and recommendation of the CDC. Our organization is taking appropriate measures to adapt to this rapidly evolving risk.

Our team is committed to providing a safe and clean environment for our customers. We increased our cleaning frequency, modified our fingerprint capture process, and made other operational and technical changes to further reduce the risks of coronavirus transmission.All our locations remain open for fingerprint collection and our home office customer service and administrative capabilities remain at 100%.

For educational customers requiring licensing, we will offer alternative solutions for onsite visits. Scheduling of nursing home onsite visits are subject to their policies and guidelines for the coronavirus.

We are advising applicants that if they are symptomatic with any signs of the flu, to please return for fingerprinting after they are fully recovered.

For the most up-to-date information on the COVID-19 outbreak, please refer to Centers for Disease Control and Prevention and/or your local county public health agencies; those residing in Chicago area can look to IL Dept of Public Health and Cook County Dept of Public Health for additional local information.

At the center of our company’s purpose is a commitment to protect our communities, and it’s something we take to heart in good times and bad. Therefore, we’ll be working hard to keep our office locations open so we can be there to provide uninterrupted service.

Thank you for your support and loyalty. We will continue to monitor the progress of the coronavirus and keep you updated throughout this dynamic situation.

We hope you and your loved ones remain safe and healthy.

Best Regards,



Ray Palys

President