Company Management Profiles

Peggy CritchfieldChairman & CEO

With a vision of making her certified small business the preferred choice in fingerprint-based criminal history background checks, Peggy has guided Accurate Biometrics through expansive growth serving state, national and federal clients. Accurate Biometrics is an expert in fingerprint applicant collection and processing, and provides end-to-end solutions to its clients including integration with applicant processing integration, and case management systems.

Peggy’s strengths include planning for strategic development and controlling costs to customers. She is a seasoned business owner, and former corporate executive with over 25 years experience including the retail customer service industry as a buyer, and industry consultant prior to acquiring Accurate Biometrics.

She is a four time nominee for the prestigious Ernst & Young Entrepreneur Of The Year Award and has guided her company to an Inc. 5000 ranking in 2016. She is a graduate of the University of Illinois at Champaign, with a degree in Retailing. Peggy attends the FBI CJIS Compact Council Meetings, US Woman’s Chamber of Commerce Programs, and the University of Chicago’s Booth School of Business Entrepreneurial Round Table Programs.

Ray PalysPresident

Raymond Palys brings to Accurate Biometrics 35 years of extensive leadership, management, and business experience including twenty-five years as a management consultant where he advised more than 200 companies in the areas of strategy development and execution, growth acceleration, operational efficiencies and continuous improvement, leadership development, and organizational restructuring and performance. His management experience spans from launching and managing start-ups through management roles in mature and public companies.

As president of Accurate Biometrics, Raymond is responsible for and oversees the company’s operational, financial, sales and marketing, security and technology, human talent, risk management, and compliance requirements. Additionally, he helps develop and execute Accurate Biometrics longer-term strategic initiatives. He served as a management consultant to Accurate Biometrics for three years prior to becoming president.

Raymond received his BS Degree in Industrial Management from Northern Illinois University and his MBA in Finance from Loyola University of Chicago.

Jim Critchfield Executive Vice President

Former Corporate Group Vice-President with over 25 years experience in the customer service industry, Jim has a proven track record in recruiting, hiring, coaching, training, business logistics and cost controls. He is a graduate of the University of Missouri at Columbia, with a degree in Business Administration. Jim believes in investing in technology and efficiency projects that are aligned with customer requirements. He believes that “for every decision the company makes, for every asset we buy, we must ask, what will this do for our customers?”

Josh BoddifordChief Enterprise Architect

Josh brings more than 17 years of experience in information systems development, application support and enterprise architecture to the Accurate Biometrics team. As Vice President of Information Technology, Josh oversees the planning and coordination of I.T. infrastructure, applications, information security, and operational support systems used to manage the business. Josh is also responsible for the design and development of unique biometric applications that will further define Accurate Biometrics as a leader in the live scan and identity services market. Josh holds a Bachelors Degree in Management Information Systems as well as a Masters in Business Administration from the University of South Florida.

Marcel Reid Director of Adjudication Services

Marcel is Former Bureau Chief of the Illinois State Police Bureau of Identification, with over 35 years of experience with the Bureaus’ statewide Criminal History Record Information (CHRI) program, the ISP’s Automated Fingerprint Identification System (AFIS), and the statewide electronic fingerprint network for Livescan fingerprint submissions. Marcel also directed process improvements in CHRI records management, training and information symposiums, and as the Bureaus’ legislative liaison for fingerprints. As our Director of Adjudication Services, Marcel oversees the adjudication services for customers who have received approval for the outsourcing of these records. Marcel is a graduate of Eastern Illinois University with a degree in Business Management, and directly oversees the company’s adjudication process for State and Federal fingerprint based background checks.

Markus May General Counsel

Markus May is Accurate Biometrics’ legal counsel, and owner of May Law Firm LLC in Naperville, Illinois. Markus works with Accurate Biometrics with various legal matters and user agreements. He has a background in business management and understands the need to keep legal issues simple. Markus speaks frequently at seminars to business owners on business law related topics and has authored numerous business law articles. He is a member of the Institute of Illinois Business Laws where he helps draft Illinois business laws and has served as the chairman of the business law committees for the Illinois State Bar Association, the Chicago Bar Association and the DuPage County Bar Association. He is a top rated attorney with Martindale Hubbell and with Mr. May received a Bachelor’s degree in Marketing and a Juris Doctorate degree from the University of Colorado where he served on the Law Review and was class president.