Executive

Peggy Critchfield
Chairman & CEO
Peggy’s strengths include planning for strategic development and controlling costs to customers. She is a seasoned business owner, and former corporate executive with over 25 years experience including the retail customer service industry as a buyer, and industry consultant prior to acquiring Accurate Biometrics.
She is a four time nominee for the prestigious Ernst & Young Entrepreneur Of The Year Award and has guided her company to an Inc. 5000 ranking in 2016. She is a graduate of the University of Illinois at Champaign, with a degree in Retailing. Peggy attends the FBI CJIS Compact Council Meetings, US Woman’s Chamber of Commerce Programs, and the University of Chicago’s Booth School of Business Entrepreneurial Round Table Programs.

Ray Palys
President
As president of Accurate Biometrics, Raymond is responsible for and oversees the company’s operational, financial, sales and marketing, security and technology, human talent, risk management, and compliance requirements. Additionally, he helps develop and execute Accurate Biometrics longer-term strategic initiatives. He served as a management consultant to Accurate Biometrics for three years prior to becoming president.
Raymond received his BS Degree in Industrial Management from Northern Illinois University and his MBA in Finance from Loyola University of Chicago.

Jim Critchfield
Executive Vice President

Marcel Reid
Director of Adjudication Services

Markus May
General Counsel
Information Technology

Derek Jacobs
Senior Director,
Information Technology

Brett Dallmeyer
Information Security Manager

Mike Hill
Systems Administrator

Marina Marin
IT Support Specialist

Information Technology Administrator
Administration

Christine Kraner
Senior Director of Administration

Jennie Ebervein
Manager of Administration
Sales and Marketing

Jimmy Critchfield
Senior Director, Strategy
and Government Sales

Will Peterson
Director, Business Development

Julie Mester
Director of Account Management and Inside Sales

Tina Kutchek
Key Account Manager

Ginger Gebka
Marketing Specialist
Operations

Katy Radcliff
Senior Director of Operations

Matt Hennis
Field Service Operations Manager

Eric Dallmeyer
Field Operations Supervisor
Manager

Jamie Pleune
Scheduling Coordinator
Coordinator
Customer Service

Patty Rosa
FBI Fingerprinting Services Supervisor

Vanessa Arreola
Customer Support Manager

Viridiana Lopez Rodela
Customer Service Representative

Jessica Esqueda
Customer Service Representative